Our Vision & Values

MUA Mission Statement

We are committed to providing innovative financial solutions to ensure peace of mind in the communities  in which we operate.

We are dedicated to protecting the assets, creating wealth, improving the life and securing the future of our broad customer base by being a trustworthy, sustainable and forward-looking organisation.

We respect, value and care for our people.  We promote continuous development, build teams, act with integrity and endorse ethical behaviour.

MUA Group Values

Our values inspire the way our people act and behave. They sustain and reinforce our mission statement and they define the way decisions are made in our Group.

We are motivated by truth and honesty. Acting responsibly and with integrity, in the best interest of our stakeholders, is the leitmotiv of our Group. To that, we strongly believe there is no compromise.

Working as a team, we are committed to creating value for our stakeholders. As diversity is our strength, we believe that it is only by respecting one another that we shall fulfill our vision.

We strive to deliver innovative and meaningful financial solutions to all our clients and we believe that professionalism in everything we do is fundamental to the achievement of our Group’s Mission.

Within this line of action lies our drive for excellence...

Our Code of Ethics

As responsible insurers, we believe that it is paramount that each employee of the Group is guided by clear standards of ethical behaviour. Hence, we have adopted a Code of Ethics that goes beyond the minimum legal requirements and outlines the core principles that guide our business conduct.

Indeed, our Code is based on our corporate values and is an essential tool which ensures that our behaviour as your trusted insurer meets your expectations and even exceeds them.

All our employees have taken cognizance of the Code and have pledged to abide by its contents. More specifically, the Code can be used by them to provide specific direction for addressing ethical dilemmas or conflicts of interest that might arise at the workplace.



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