KEY PERFORMANCE INDICATORS
4, Léoville L’Homme Street
Republic of Mauritius
Telephone: +230 207 5500
Ernst & Young
Deloitte Actuarial & Insurance Solutions, South Africa
ECS Secretaries Ltd
Abax Corporate Services Ltd
ABC Banking Corporation Ltd
Afrasia Bank Limited
Bank One Limited
Banque des Mascareignes Ltee
Barclays Bank Plc
Hong Kong & Shanghai Banking Corporation Limited
The Mauritius Commercial Bank Ltd
SBI (Mauritius) Ltd
Standard Bank (Mauritius) Limited
State Bank of Mauritius Ltd
ECS Secretaries Ltd
SBM Fund Services Ltd
MUA Ambition 2017
Some of the key highlights of our three year Strategic Plan (2015 to 2017) include:
FINANCIAL HIGHLIGHTS 2017
GENERAL INSURANCE - Mauritius
EAST AFRICA SUBSIDIARIES 2017 performance
MUA AMBITION 2020
At the beginning of 2018 the Group launched its second Strategic Plan MUA Ambition 2020, which sets in motion the fastpaced development of all the Group’s entities over the next three years.
The main pillars of the plan are solid growth strategies and an ambitious set of initiatives aimed at transforming the Group in line with efficiency-driven technological innovation and the ever evolving expectations of its clients.
The four strategic axes are detailed below. The first and fourth axes are group wide strategies, whilst the second and third axes will be entity specific, aligned with individual business and market requirements.
COMMITTEES OF THE BOARD
Share Price Information
The chart below shows the evolution of The Mauritius Union Assurance Cy. Ltd share price as compared to the Mauritius Stock Exchange Index (Semdex) and the company’s Net Asset Value (NAV) per share over a three year period.
The Company recognises that it operates within a broader social and economic community. Consequently, when it takes decisions and carries out its activities, it is committed to considering not only economic viability but also environmental consequences and social implications.
The Company recognises its key role regarding job and wealth creation in the Mauritian society. Reporting sustainability is generally recognised as a way for a company to strike the right balance between economic, environmental and social integration, often through commitment and activities that extend beyond mere compliance with legislation.
A detailed Sustainability Report is presented on page 69. The Fondation Mauritius Union Limited was incorporated on 14 October 2010. It received official Corporate Social Responsibility (CSR) Accreditation from the National Empowerment Foundation in December 2010. Using the Fondation as a special purpose vehicle, we are now able to execute our CSR projects in a more efficient and structured manner, thereby contributing to the betterment of the community.
Recognizing that our reputation is priceless, we demonstrated no compassion for any ethical compromise in our operations as well as in service to our customers, communities and stakeholders. Our code of ethics defines the standards for every Mauritius Union employee in his or her daily business practices.
Our code was revamped in 2015 to comprise of a gift acceptance policy. All gifts received from suppliers and well-wishers are pooled into a lucky draw, giving employees an equal chance of receiving one of the items.
Recent alleged cases of financial scams reported within the financial services sector in Mauritius, make us recognize the importance of being alert and sensitive to situations that may be illegal, unethical, in violation with ethical standards and/ or termed otherwise as improper.